This is an article I lifted directly from Michael Port's blog. He's the guy to go to for the Product Factory and the Traffic School. I respect him and his work tremendously, and am so grateful he wrote this - here's: Michael Port's blog.
He says: I'm not surprised when people or businesses behave badly. I'm disappointed but not surprised. This one has not only surprised me but shocked me.
I got an email from a subscriber today saying he couldn't get on to a tele-seminar that I was doing using a conference line from nocostconference.com. He said he is a Cingular customer and that Cingular has been blocking his calls to most conference lines. I was skeptical: a) I didn't think it was technically possible and b) I didn't think it would be legal to do something like that.
I did some checking. Turns out he was right. Apparently AT&T/Cingular, Sprint, and Quest are blocking your conference calling. Absolutely ridiculous and offensive.
Anti-trust laws were established in response to this kind of illegal business practice.
Just because you can, doesn't mean that you should stop people from getting what they want. If you do, they'll most certainly stop wanting you.
TO DO SOMETHING ABOUT IT:
If you are a Cingular/AT&T, Qwest or Sprint customer and feel compelled to respond to their blocking your access to free conference calling services, you may file a complaint with the Federal Communications Commission (FCC) by clicking here: Do something about it!.
For your convenience, nocostconference.com has offered the following text that you may copy and paste in the text window of the above link. After filling out the required information, you may choose from the following responses. Feel free to edit as you feel necessary:
For nonprofit services:
We have found that the blocking by the above-named long distance carrier is affecting our ability to function as a nonprofit organization. The long distance company is using its ability as a monopolizing carrier to drive competitive conference services out of t! he conferencing market. We find these services vital to our functionin g as a nonprofit organization. These competitive conference solutions provide us with the ability to carry out needed services to all our patrons that we otherwise could not afford at the partners of the long distance carriers rates. We find that there is no added advantage to use their partner services over competitive conference solutions that would justify their exorbitant rates. We respectfully request that the FCC look into this matter and order the long distance carrier above to cease its strong-arming of the competitive conference solutions that we find vital to our ability to carry out our much needed philanthropy. Thank you for your time.
For businesses:
We have found that the blocking by the above-named long distance carrier is affecting our ability to function as a business. The long distance company is using its ability as a monopolizing carrier to drive competitive conference services out of the conferencing market. We find that these services are necessary with their alternative pricing structure for us to operate as a business. We see no added benefit of using the long distance company's partners' pay-for service which is usually at an exorbitant rate vs. the competitive solutions available. Our company would cease to be able to perform its functions if we are forced to change conferencing service models. We respectfully request that the FCC look into this matter and order the long distance carrier above to cease its strong-arming of the competitive conference solutions that we find vital to our ability to carry out our daily business. Thank you for your time.
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